Privacy Policy

Last updated: April 04, 2025

Introduction

VideoGrab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our video downloading service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us when you use our service:

  • Video URLs that you submit for downloading
  • Information you provide when contacting us, such as your name and email address
  • Information you provide when subscribing to our newsletter

Information We Collect Automatically

We also automatically collect certain information when you visit our website:

  • Log information (IP address, browser type, pages visited, etc.)
  • Device information (hardware model, operating system, unique device identifiers)
  • Usage information (how you use our service)
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and complete transactions
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
  • With your consent or at your direction

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of our service. You can also opt out of receiving promotional communications from us by following the instructions in those communications.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction or deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@videograb.com

Address: VideoGrab Privacy Office, 123 Download Street, Internet City, 10001